Want to simplify your training process? Try this little hack.

Want to simplify your training process? Try this little hack.

What I’m about to talk to you about today is a game-changer!

Let’s be honest, not only is it a challenge to get a new team member that is the perfect fit for your team, but it is also a huge challenge to train them. It takes time and resources to get a new team member up to speed with how your office runs, even if they are already highly skilled at the job they are going to do.

So how can you make this transition easier? Start using training and tutorial videos. What does that look like? It is you recording everything you do. You know that old school of thought that it’s faster for you to just do something yourself? Well, why not do that job or task but record yourself doing it? Then you can not only get that job done quickly but you can also teach an infinite amount of employees how to do it the exact same way, without you even needing to be present.

Let’s do the math. Let’s say you have a job that takes 10 minutes for you to complete. And let’s say you spend 20 minutes recording yourself doing that job but at a little slower pace and with a step-by-step approach. Now, whenever you need to train someone on that job, it takes zero minutes of your time and 20 minutes of theirs. And bonus- they can watch that video as many times as they need to master the skill and get their time down to 10 minutes. Even better, imagine you have three new employees that can all be trained at the same time from that video.

On the other hand, let’s say you spend 20 minutes doing on-the-job training with a new employee. You have just spent 40 minutes total time between the two of you on training. Now imagine they are doing the task by themselves but didn’t quite get it all during your training session. So you each spend another 15-20 minutes going over it again and answering questions. Now your total time on training is around 80 minutes. Imagine this employee leaves in 9 months and now you have to repeat the process all over again.

Do you see where I’m going with this?

So what can you turn into a training video? How about recording phone calls so that they can hear sales calls or interactions with prospective clients? How about processing payments or sending out billing statements? How about an initial consultation or treatment plan proposal? How about scheduling? How about you explaining your Core Values and how you want the culture of your office to be? The possibilities are endless.

And guess what? YOU don’t have to be the only one making these videos. Do you have a great employee? Ask them to make videos. I promise it will be worth their time to train on a video once and not have to be pulled away from their work every time someone new has a question. Instead, the new team members can just refer back to the training video database.

Hopefully, the wheels are already turning for you and you are starting to think of those things that you can turn into a training video. Do you already use training videos? Have you come up with additional ideas for jobs that can be turned into videos? I’d love to hear how this is working for you.

Proactive, Productive and Profitable,

Dino Watt