“Culture is precious and fragile” – Dr. Frost’s reminder
“Culture is precious and fragile” – Dr. Frost’s reminder
Dr. Stuart Frost learned something every leader needs to hear:
“Culture can take years to build and disappear almost overnight.”
After 14 years of focusing purely on clinical excellence, Dr. Frost realized he had to become more than just a clinician—he had to become a leader. His transformation started with morning huddles, team recognition exercises, and powerful “I am” statements that built vulnerability and connection.
But then life happened. Key team members left. Despite his efforts, he watched the culture he had worked so hard to build start to crumble. His insight? “About every eight years, you have to be prepared to rebuild your culture from the ground up. It’s not a one-time event—it’s an ongoing commitment.”
This is my “last call” email, but honestly- it’s not really last call. The books aren’t going anywhere. The principles inside them will be just as powerful next month.
But here’s what won’t wait: the culture you’re creating right now.
– Every day you delay, confusion grows.
– Every week you postpone, engagement drops.
– Every month without compelling vision, your best people start looking elsewhere.
As Dr. Young puts it: “You never truly arrive at excellence because this profession is an art form where improvement never stops.”
The best time to plant a tree was 20 years ago. The second-best time is now.
Proactive, Productive, and Profitable,
Dino